Your Questions. Our Answers
Frequently Asked Questions
You will find answers to all of your most common Smart Energy related questions located here.
What is Ontario Smart Energy?
Ontario Smart Energy is a leading provider of energy-efficient solutions in Ontario, specializing
in HVAC systems, smart home technology, and renewable energy options to help homeowners
reduce their energy consumption and costs.
What types of products and services does Ontario Smart Energy offer?
Ontario Smart Energy offers a variety of products and services, including heat pumps, hybrid water heaters, insulation upgrades, smart home devices, and air and water filters. These solutions are tailored to improve energy efficiency and enhance overall comfort in your home.
How can Ontario Smart Energy help me save on my energy bills?
Our energy-efficient products and services are designed to reduce energy consumption, resulting in lower utility bills over time. By upgrading to energy-efficient appliances and improving insulation, homeowners can significantly decrease their energy costs while maintaining comfort levels.
What is a free energy assessment, and how can I schedule one?
A free energy assessment is a comprehensive evaluation of your home's energy usage conducted by our expert team. This assessment identifies areas for improvement and provides personalized recommendations for energy-saving upgrades. To schedule your free energy assessment, simply contact us through our website or give us a call.
How does Ontario Smart Energy's financing options work?
Ontario Smart Energy offers flexible financing options to help homeowners afford energy-efficient upgrades. Our financing plans allow you to make convenient monthly payments, making it easier to invest in energy-saving improvements for your home.
What are the benefits of upgrading to energy-efficient products?
Upgrading to energy-efficient products offers numerous benefits, including lower energy bills, increased comfort, improved indoor air quality, and reduced environmental impact. These upgrades also enhance the value and resale potential of your home.
How can I determine if my home is eligible for Ontario Smart Energy's services?
Our team of experts can assess your home to determine its eligibility for our products and services. Factors such as the age and condition of your home, existing appliances, and energy usage patterns will be taken into account during the assessment process.
What is the process for getting started with Ontario Smart Energy?
Getting started with Ontario Smart Energy is easy! Simply schedule a free energy assessment, and our team will guide you through the process of selecting the right products and services for your home. We'll handle everything from installation to post-service support, ensuring a seamless experience for you.
How long does it typically take to see savings after upgrading to energy-efficient products?
The timeline for seeing savings after upgrading to energy-efficient products varies depending on factors such as the type of upgrades made, current energy usage, and local utility rates. In general, homeowners can expect to see noticeable savings on their energy bills within a few months to a year after installation.
Are there any rebates or incentives available for customers who use Ontario Smart Energy's services?
Yes, there are often rebates and incentives available for energy-efficient upgrades through government programs and utility companies. Our team can help you identify and take advantage of any available rebates or incentives to maximize your savings.
What sets Ontario Smart Energy apart from other energy efficiency companies?
Ontario Smart Energy distinguishes itself through its commitment to customer satisfaction, expertise in energy-efficient solutions, and dedication to environmental sustainability. We prioritize personalized service, quality products, and long-term energy savings for our customers.
Are Ontario Smart Energy's products and services environmentally friendly?
Yes, Ontario Smart Energy's products and services are environmentally friendly. By reducing energy consumption and reliance on fossil fuels, our solutions help mitigate carbon emissions and contribute to a cleaner, greener environment.
How can I contact Ontario Smart Energy for further assistance or inquiries?
You can contact Ontario Smart Energy by phone, email, or through our website's contact form. Our friendly customer service team is available to assist you with any questions or inquiries you may have about our products and services.
Does Ontario Smart Energy offer warranties on its products and services?
Yes, Ontario Smart Energy offers warranties on our products and services to provide peace of mind for our customers. The specific warranty terms and coverage vary depending on the product or service purchased. Our team will provide you with detailed information about warranties at the time of purchase.
Can I customize a package of products and services to fit my home's specific needs?
Yes, Ontario Smart Energy offers customizable packages of products and services to meet the unique needs of each homeowner. Our team will work closely with you to assess your home and recommend tailored solutions that address your specific energy efficiency goals and budget.
What HVAC solutions are available in Toronto through Ontario Smart Energy?
We offer a wide range of HVAC solutions including energy-efficient air conditioners and
furnaces that are perfect for Toronto's climate. Our expert team provides installation,
maintenance, and repair services to ensure your home comfort all year round.
Are there any promotions on air conditioners?
Yes, we frequently have air conditioners on sale. Visit our website or contact us directly to find
out about current promotions and how you can take advantage of our competitive pricing.
What options do I have for furnaces on sale?
Our selection of furnaces on sale includes various models that are energy-efficient and suitable
for every home. Contact us to learn more about our current deals and how we can help you choose the right furnace for your needs.
How can smart home technology improve my home's energy efficiency?
Smart home technology allows you to control your home's heating, cooling, and lighting systems
remotely and monitor your energy usage in real time. This technology can significantly improve
energy efficiency, reduce costs, and enhance the overall convenience and security of your
home.
Product specific FAQs
Furnaces
What types of furnaces do you offer?
We offer a variety of furnace types including gas, and electric, each tailored to provide optimal
comfort and efficiency for your home.
How energy-efficient are your furnaces?
Our furnaces are designed to be highly energy-efficient, featuring models that meet or exceed
government energy standards, helping you reduce your heating costs significantly.
What size furnace do I need for my home?
The ideal furnace size is determined based on your home's square footage and insulation
quality. We provide assessments to ensure you get the most efficient and effective unit for your
needs.
Air Conditioners
What is the lifespan of your air conditioners?
Typically, our air conditioners last between 10 to 15 years, depending on the regularity of
maintenance and overall usage.
Do your air conditioners come with a dehumidifier?
Many of our models include integrated dehumidifiers, enhancing air quality by effectively
controlling indoor humidity levels.
How often do air conditioners need maintenance?
We recommend that air conditioners undergo maintenance at least once a year to maintain
optimal efficiency and prolong lifespan.
Heat Pumps
Can heat pumps be used in cold climates?
Yes, our heat pumps are effective in various climates, including colder regions, with specific
models designed for efficient low-temperature operation.
What are the benefits of installing a heat pump?
Heat pumps provide a dual function of heating and cooling with greater energy efficiency by
transferring heat instead of generating it, which reduces energy consumption and costs.
Water Purification
What contaminants do your water purification systems remove?
Our water purification systems are designed to eliminate a broad range of contaminants
including bacteria, viruses, sediments, and harmful chemicals, ensuring your water is clean and
safe.
Are there different types of water purification systems available?
Yes, we offer various systems including point-of-use models that fit under the sink, and whole-
house models that provide purified water throughout your home.
Protection Plans
What do your protection plans cover?
Our protection plans cover all necessary repairs, including parts and labor, associated with
maintaining your HVAC system.
Why should I consider a protection plan for my HVAC system?
Protection plans provide peace of mind by covering unexpected repairs and maintenance,
helping you manage costs and avoid unexpected expenses over time.
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Water Heaters
What is the difference between tank and tankless water heaters?
Tank water heaters store and heat water in a reservoir while tankless models heat water directly
on demand, offering continuous hot water and better energy efficiency.
How long does a typical water heater installation take?
Installation typically takes a few hours, ensuring quick setup with minimal disruption to your
home.